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Why can’t I buy SMS credit?

To purchase SMS credits, your account must meet the following conditions:

  1. Your account has been active for at least one week
  2. Have created at least 3 price lists
  3. Have created at least 3 sessions


After that, you’ll be able to purchase SMS credits for your account in Messaging > Settings > SMS Credits or My Account > SMS Credits.


Updated on: 18/09/2025

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