How to automatically cancel an online booking if the client doesn't sign the contract or pay the invoice?
In the settings of your online bookings, you have options allowing you to automatically cancel incomplete bookings.
These options can be found in Settings > Modules > Online Booking, then click on the Settings button.
Cancel if the client doesn't sign the contract
The option "Automatically release incomplete bookings after 15 minutes" allows canceling a booking if the client doesn't sign the contract within 15 minutes.
Cancel if the client doesn't pay the invoice online
The option "Automatically release unpaid bookings after 15 minutes" allows canceling a booking if the client doesn't pay the invoice online within 15 minutes.
Updated on: 15/04/2024
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