> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.fotostudio.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use my professional email address for sending emails from Fotostudio (mail server or Google)?

"To fully benefit from Fotostudio's features, **it is very important to configure your professional email address** for sending emails.

# Explanation about email addresses

In Fotostudio, we distinguish **two email addresses** for your account:
* The email address in [Settings > My Account > My Profile](https://www.fotostudio.io/users/edit) which is used to log into the account and to receive notifications from the software
* The email address to configure for sending emails from the platform

# Why is it necessary to configure my own email address for sending emails?

**If you do not configure anything**, all emails sent from Fotostudio will be sent with our no-reply@fotostudio.io address. Your client will therefore receive an email with our address as the sender, which can be confusing. Moreover, our address sending a very large number of emails, we are more likely to experience sending problems.

||| Some mail providers such as Hotmail, Outlook, Orange, Yahoo... (non-exhaustive list) do not allow the configuration of their server. Therefore, we advise you to use a Google address or with your customized server.

# Configuring my professional email address

### A Google address

Configuring a Google address (Gmail or with a domain name hosted at Google) is very simple. Just go to __Settings > My Account > My Google Account__ and log in to your Google account.

![Google Account Configuration](https://storage.crisp.chat/users/helpdesk/website/1106822c7ec6b200/screenshot-2024-03-04-at-20574_zpjkta.png)

Returning to the same place, you will find different options including _"Yes, I wish to send emails from my Google account"_. Just check this option, and your Google address will be used for sending emails from Fotostudio.

![Google Account Configuration](https://storage.crisp.chat/users/helpdesk/website/1106822c7ec6b200/screenshot-2024-03-04-at-20560_16r78ka.png)

||| If you wish to use your Google address for sending emails, you must not activate the _"Use my own email server"_ option in [Settings > Data > Email templates](https://www.fotostudio.io/app/email_templates). This may cause sending problems.

### An address with a customized server

To configure a mail server, go to [Settings > Data > Email templates](https://www.fotostudio.io/app/email_templates). In the right column, you will find the option _"Use my own email server"_ to activate.

![Use my own email server](https://storage.crisp.chat/users/helpdesk/website/1106822c7ec6b200/screenshot-2024-03-04-at-21010_il4a4d.png)

You will then need to enter your mail server settings:
* **Server / Host**: corresponds to the SMTP (sending) server of your mail host
* **Email**: the email address to configure
* **Password**: the password that corresponds to this email address

Once saved, we advise you to do a test send from Fotostudio.

**If the sender is your address**, you've succeeded! 🎉 **If the sender is still our address**, it means that your settings are not correct.

If you are unsure about your settings, do not hesitate to contact the support team via the chat in the bottom right corner for help."