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How to prevent the automatic renewal of the subscription?

Would you like to leave us and stop your subscription from renewing automatically? 😢

To do so, go to My account > My subscription and turn off the "Auto-renew subscription" option.

Enable or disable the automatic renewal of your subscription

The "Cancel my subscription" window opens. Fotostudio asks for the main reason you're leaving and, depending on your answer, may offer you a pause, a free month or switching to monthly billing. If none of these suit you, click No thanks, confirm cancellation.

If you confirm, your subscription won't renew and you keep access to everything until the end of your period. Your contacts, shoots, invoices and settings are kept: you'll find everything again if you subscribe later. Your galleries stay online for a while, then they're deleted to free up space. You'll receive an email beforehand.

Changed your mind? Turn auto-renewal back on in My subscription before the end date.

Updated on: 30/10/2026

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