How does the subscription auto-renewal work?
Your Fotostudio subscription renews automatically at the end of the subscribed period. Automatic renewal may fail if (non-exhaustive list): You don't have a credit card saved on your account Your credit card has expired You don't have sufficient funds Your bank blocked the payment If the renewal fails, Fotostudio automatically retries the payment every day for one month, as long as auto-renewal is turned on. To settle it right away, update your card in [My account > My cards](hSome readersCan I subscribe before the end of my trial period? Do they add up?
Yes, you can subscribe before the end of your trial period. Don't worry, you won't lose the remaining days of your trial. The remaining days of your trial period are added to your new subscription.Some readersIs it possible to cancel / pause my subscription?
It isn't possible to cancel a subscription or get a refund once the 14-day legal withdrawal period has passed. However, you can pause your subscription yourself for 1, 2 or 3 months, for example during a quiet period, long-term sick leave or maternity leave. How do I pause my subscription? Go to My account > My subscription and turn off "Auto-renew subscription". Fotostudio asks why you want to stop. Pick the main reason. DepenSome readersHow to prevent the automatic renewal of the subscription?
Would you like to leave us and stop your subscription from renewing automatically? 😢 To do so, go to My account > My subscription and turn off the "Auto-renew subscription" option. The "Cancel my subscription" window opens. Fotostudio asks for the main reason you'reSome readers
