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Subscriptions
Subscriptions at Fotostudio.
How does the subscription auto-renewal work?
Your Fotostudio subscription will automatically renew at the end of the subscribed period. Automatic renewal may fail if (non-exhaustive list): You do not have a credit card registered on your account Your credit card has expired You do not have the necessary funds Your bank has blocked the payment
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Can I subscribe to a subscription before the end of my trial period? Will they accumulate?
Yes, it is possible to subscribe to a subscription before the end of your trial period. The remaining days of your trial period will be accumulated with your subscription.
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Is it possible to cancel / pause my subscription?
It is not possible to cancel a subscription or receive a refund once the legal 14-day period has passed. However, we do allow pausing a subscription in case of long-term sick leave or maternity leave. For this, you can contact us via the chat at the bottom right of your account. You also have the option to prevent the automatic renewal of the subscription, see the article How to prevent the auto
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How to prevent the automatic renewal of the subscription?
Would you like to cancel your subscription and disable the automatic renewal of your Fotostudio plan? 😢 You can do this by going to: My Account My Subscription There, you’ll find the option to turn off automatic renewal. Enable or disable the Automatic renewal of your subscription
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