There are several reasons why a variable may not be replaced in an email or a contract.

The variable content is not filled

Examples:

• You did not specify a location name for your shooting. Therefore, the variable {seance_lieu} is not replaced in the contract.
• You did not fill in your custom field. Hence, the variable {custom_XXX} displays empty.

You attempted to use a variable outside its intended use

Example:

• You created your own email template for sending quotes by inserting the variable {lien_devis}. The variable will not be replaced with the quote link in the sent email because it only works within the Fotostudio's quote sending email template.

Updated on: 05/02/2024