To make the most of Fotostudio's features, it's very important to set up your professional email address for sending emails.

About email addresses

In Fotostudio, there are two email addresses for your account:

• The email address in My account > My profile, used to log into your account and to receive the software's notifications.
• The email address to set up for sending emails from the platform.

Why do I need to set up my email address for sending emails?

If you don't set anything up, all emails sent from Fotostudio go out from our no-reply@fotostudio.io address. Your clients therefore receive an email with our address as the sender, which can be confusing. On top of that, since our address sends a very large number of emails, we are more likely to run into delivery issues.

Setting up your professional email address

Everything is set in Messaging > Settings > Sending/receiving server, in the Sending Method list. You have three options:

• Use no-reply@fotostudio.io (default)
• Send with my Google account
• Use my own email server (SMTP)

A Google address

Setting up a Google address (Gmail or a domain hosted by Google) is very simple. Just go to My account > My Google account and click Sign in with Google.

Once connected, choose Send with my Google account in the Sending Method list under Messaging > Settings > Sending/receiving server. You can also get there from My account > My Google account, Email Sending card, with the Modify email configuration button. Your Google address is then used to send emails from Fotostudio.

📷 Capture à refaire : Screenshot to redo: My account > My Google account, account connected, "Email Sending" card with the sending status and the "Modify email configuration" button

An address on a custom server

To set up a mail server, go to Messaging > Settings > Sending/receiving server. In the "Sending Method" list, choose "Use my own email server (SMTP)".

Then enter your mail server's settings:

• Server/Host: your email host's SMTP (outgoing) server
• Port: 465 or 587, depending on your host
• Email: the email address you want to set up
• Password: the password for this email address

Once saved, click Test configuration to check your credentials and your SPF record, then Send a test email.

📷 Capture à refaire : Screenshot to redo: same screen, below the SMTP form, the "Test configuration" and "Send a test email" buttons, with the result of a successful test

If the sender is your address, you've done it! 🎉 If the sender is still our address, your settings aren't correct.

If you're unsure about your settings, don't hesitate to contact the support team via the chat at the bottom right to get help.

Updated on: 26/10/2026